The Calmer Group Ltd trading as Calmer
Contract Of Work
Calmer engages with the client according to the conditions established and agreed during the proposal process. The Client Agreement establishes all service expectations, dates, locations and working conditions of the engagement. Work will commence according to the timeframes agreed when the Client Agreement is signed by both parties.
Any modifications to the contract should be agreed and confirmed in writing by both parties.
To secure the resources and time of the Calmer team, on receipt of the signed Client Agreement all services require an immediate deposit payment:
Service value equal to or less than £1,000 50% Deposit
Service value greater than £1,000 25% Deposit
Thereafter invoices will be raised at the beginning of each month with a payment term of 14 days from the date of invoice.
Unless specified, the fees quoted do not cover the cost of travel, accommodation, or other out of pocket expenses incurred in connection with the client’s business. Additional expenses may include, but are not limited to, room bookings, printing, hiring of equipment and costs of support services. These costs will be charged in addition to the service fees quoted.
Mileage undertaken on behalf of business for the client will be charged at a rate of 0.45p per mile.
The fees agreed are based on an estimate of reasonable time involved in provision of services to the client but are subject to amendment/revision which can only be achieved with the written agreement of both parties.
Any additional consultancy, training courses, specialist workshops, one-to-one sessions, or group sessions can be arranged and included as part of the programme delivery on an ad hoc basis and will be invoiced separately to the original Client Agreement.
As a UK based company all invoices are raised in Sterling (GBP). Any exchange rate fluctuations or bank fees for payments made from outside of the United Kingdom are the client’s responsibility and may be charged accordingly.
Interest at the rate of 2% per month will become payable upon any items outstanding for more than 15 days of their due date of payment.
This being additional to any other means of distress for obtaining payment available to us under normal procedures of law.
Any delivery postponed up to 14 days prior to the event that is rebooked at the time of postponement will not levy a cancellation charge. Every other instance will be considered a cancellation and cancellation fees will apply.
We reserve the right to charge for any cancellation or postponement of work on the following basis:
· Where work has already been carried out on instruction from the client and completed in good faith, which for any reason becomes redundant.
由clien·时间分配t to conduct work which then is not utilised by the client due to cancellation or postponement.
· Work cancelled or postponed within 28 days of the delivery deadline, which cannot otherwise be utilised by Calmer.
The cancellation fee is calculated as a percentage of the total fee based on the following periods of notice:
Over 15 days 0% 7 - 14 days 50% 0 – 6 days 100%
Group Facilitation & Workplace Training – In Person & Virtual
Calmer expects all delegates attending the Group Facilitation process to participate.
平静是一个包容性的公司,因此,要求Clients to advise them in advance of any access requirements to enable all participants to fully engage with events.
The number of delegates per group is agreed during initial discussions and pricing may be calculated accordingly if delegate numbers exceed 16 people for training, and 20 people for Mindfulness workshops.
The number of attendees can be increased up to 7 days before the event. Calmer reserves the right to increase the overall cost of the engagement, in proportion to the number of delegates who attend the event.
A decrease in the number of delegates shall not affect the cost of the engagement. Minimum group numbers are 4 and Calmer reserves the right to stop the session if numbers fall below this. In line with the Cancellation Policy, the client will be charged the full fee.
To facilitate full group involvement, the same principles will apply to virtual training sessions.
121 Mentoring Services
In addition to the provisions detailed above, the following will apply in respect of the provision of mentoring services:
· Any re-scheduling of mentoring appointments must be made a minimum of 48 hours in advance of the planned appointment, otherwise the full fee for that appointment will be payable.
· Any missed appointments will be charged at the full fee, in addition to any expenses incurred related to the appointment. Expenses may include, but are not limited to room booking charges, travel and mileage expenses.
· If the client is late for mentoring appointments, the time available may be shortened accordingly.
· Any mentoring sessions not taken by the client will not be refunded unless otherwise agreed with the client and/or organisational sponsor.
All Events are subject to the above cancellation and postponement terms. All events will operate according to the parameters and conditions as agreed. In exceptional situations where circumstances are beyond the control of Calmer, if an event is cancelled attendees will be invited to rebook the event or receive a refund of an amount to be agreed, subject to the cost of expenses already incurred.
The organiser cannot be held responsible for travel reservation losses or inconvenience resulting from cancellations.
Replacement Trainers, Consultants and Speakers
Where a specific trainer, consultant or speaker is scheduled to run or attend an appointment, workshop, event, meeting, or course and is unable to fulfil this commitment, Calmer will make every effort to replace them.
The replacement will be a carefully selected and experienced coach/consultant. Where the Calmer team member cannot be replaced, the event will be cancelled or rescheduled and there will be no charge.
All information gained during an assignment regarding the business activity of the client will be treated in strictest confidence and in line with current GDPR legislation and relevant UK legislation.
Copyright on any reports, information or intellectual property produced by Calmer remains the property of Calmer.
Limits of Liability
Calmer will not be liable for any loss (except for death or personal injury) over and above £10m arising out of or in connection with this or any other engagement under the same Terms of Business being handled by Calmer, in contract, tort, by statute or otherwise.
Calmer has full Public Liability Insurance and Professional Indemnity Insurance. Copies of the Insurance Certificates can be provided on request.
These terms of business are governed and construed in accordance with English law and it is hereby agreed to submit any dispute which arises in connection with them to the exclusive jurisdiction of the English courts.
Call:07956 659 237